ENTRY-LEVEL
TRUCK/HEAVY-DUTY ELECTRONICS EQUIPMENT TECHNCIAN
Definition: The truck/heavy-duty equipment electronics
technician will demonstrate competence in diagnosing, maintaining, and repairing
vehicle and equipment electronic management systems such as engines, drive
line, braking, refrigeration, and communication. A high degree of mechanical knowledge and
hands-on skills are required as a prerequisite.
(Duties A-F are entry-level
skills; G-K is apprentice-level)
A.
PRACTICE
SAFETY
A.1 Identify safety procedures
A.2 Follow safety procedures
A.3 Use personal protective equipment when required
A.4 Follow OSHA, DOT, FMVSS procedures such as lock-out tag-out,
MSDS
A.5 Demonstrate pre-job safety planning; e.g., chock-block wheels
A.6 Identify potential safety hazards; e.g., high voltage
A.7 Report safety violations
A.8 Recognize and follow environmental regulations related to
storage, handling, and disposal of materials
B.
COMMUNICATE
EFFECTIVELY
B.1 Listen, ask, and interpret feedback from drivers
B.2 Recognize and apply industry terminology such as acronyms
B.3 Demonstrate acceptable oral/written skills; e.g., progress
reports and work accomplished
B.4 Complete vehicle history report
B.5 Interact with team members; e.g., company representatives,
drivers, other technicians, supervisors, customers
C.
DEMONSTRATE
PROFESSIONALISM
C.1 Demonstrate customer relation skills for internal/external
customers
C.2 Manage stressful situations
C.3 Utilize time-management skills
C.4 Recognize legal responsibilities; i.e., copyright laws,
confidentiality, proprietary information
C.5 Participate in technical training as available such as
specialized OEMs
C.6 Read professional and technical journals
D.
DEMONSTRATE
COMPUTER SKILLS
D.1 Demonstrate navigation skills in Windows, DOS, and other
appropriate environments
D.2 Demonstrate skills in diagnostic tool hook-ups; e.g., PC, scan
tools
D.3 Troubleshoot hardware; i.e., cabling, power supplies,
digital/analog signals, and hardware interfacing (printer/PC driver)
D.4 Operate and configure software; e.g., load programs, copy
files
D.5 Demonstrate appropriate care and maintenance of PC, disks,
CD-ROMs, Modems, and peripherals
D.6 Observe copyright guidelines
E.
DEMONSTRATE
SKILLS IN ELECTRONICS
E.1 Demonstrate competencies in theory of AC/DC circuits; e.g.,
Ohm's Law
E.2 Demonstrate
an understanding of general construct for system, IPO (Input, Processing, and
Output)
E.3 Demonstrate
understanding of basic digital theory in areas of gates, communication buses;
e.g., 1708, 1939 and microphones
E.4 Demonstrate understanding of power distribution; e.g., ground
loops
E.5 Recognize and interpret schematics and symbols
E.6 Demonstrate skills with electronic testing equipment
E.7 Perform correct wire, harness, connector repairs
F.
PRACTICE
TROUBLESHOOTING SKILLS
F.1 Isolate system containing the problem; e.g., engine,
transmission, brakes
F.2 Assemble appropriate diagnostic tools, manuals, schematics,
and bulletins
F.3 Retrieve and interpret fault information
F.4 Apply diagnostic procedure; e.g., flowcharts, schematics
F.5 Develop awareness of help lines; e.g., 800 #s
F.6 Isolate the problem
G.
DIAGNOSE,
MAINTAIN, AND REPAIR ELECTRONIC ENGINE MANAGEMENT SYSTEMS
GA.1 Retrieve active code and interpret pertinent data
GA.2 Assemble appropriate diagnostic tools, manuals, schematics and
bulletins
GA.3 Apply diagnostic procedures; e.g., flowcharts and schematics
GA.4 Isolate the problem
GA.5 Take corrective action; e.g., replace sensors, actuators,
adjustments, calibration
GA.6 Record and clear codes
GA.7 Validate repair
GB.1 Record code and time-stamp as inactive
GB.2 Refer to manufacturer's information regarding inactive code
GB.3 Clear code
GB.4 Attempt to duplicate the problem
GB.5 For duplicated code follow active code procedure
GB.6 Check history to confirm validity of code if possible
GC.1 Analyze and validate driver complaint
GC.2 Check customer parameters and vehicle configuration
GC.3 Examine vehicle history
GC.4 Take corrective action, if needed; e.g., replace sensors,
actuators, adjustments, calibration
GC.5 Validate repair if appropriate
H.
DIAGNOSE,
MAINTAIN, AND REPAIR ELECTRONIC TRANSMISSION MANAGEMENT SYSTEMS
H.1 Determine which process to follow based on type of code; i.e.,
key-on, driving, system
HA. ACTIVE CODE (i.e., component and system)
HA.1 Retrieve active code and interpret pertinent data
HA.2 Assemble appropriate diagnostic tools, manuals, schematics and
bulletins
HA.3 Apply diagnostic procedures; i.e., flowcharts and schematics
HA.4 Isolate the problem
HA.5 Take corrective action; e.g., replace sensors, actuators,
adjustments, calibration
HA.6 Record and clear codes
HA.7 Validate repair
HB.1 Record code and time-stamp as inactive
HB.2 Refer to manufacturer's information regarding inactive code
HB.3 Clear code
HB.4 Attempt to duplicate the problem
HB.5 For duplicated code follow active code procedure
HB.6 Check history to confirm validity of code
HC.1 Analyze and validate driver complaint
HC.2 Check customer parameter vehicle configuration
HC.3 Examine vehicle history
HC.4 Take corrective action, if needed; e.g., replace sensors, actuators,
adjustments, calibration
HC.5 Validate repair as necessary
I.
DIANOSE,
MAINTAIN, AND REPAIR OEM INSTALLED SYSTEMS
I.1 Isolate the system; e.g., instrumentation, ABS/ATC/EBS, air
conditioning
I.2 Assemble appropriate diagnostic tools, manuals, schematics,
and bulletins
I.3 Apply diagnostic procedures; e.g., manuals, schematics, and
bulletins
I.4 Isolate the problem
I.5 Take corrective action; e.g., replace sensors, actuators,
adjustments, calibrations
I.6 Record and clear codes when appropriate
I.7 Validate repair
J.
DIAGNOSE,
MAINTAIN, AND REPAIR VENDOR COMPONENT SYSTEMS
J.1 Determine the complaint
J.2 Assemble appropriate diagnostic tools, manuals, schematics,
and bulletins
J.3 Apply diagnostic procedures; e.g., manuals, schematics, and
bulletins
J.4 Isolate the problem
J.5 Take corrective action; e.g., replace sensors, actuators,
adjustments, calibrations
J.6 Validate repair
K.
DIAGNOSE,
MAINTAIN, AND REPAIR ELECTRONIC COMMUNICATION SYSTEMS (e.g., cellular,
satellite, RF)
K.1 Determine the complaint
K.2 Assemble appropriate diagnostic tools, manuals, schematics,
and bulletins
K.3 Apply diagnostic procedures; e.g., manuals, schematics, and
bulletins
K.4 Isolate the problem
K.5 Take corrective action; e.g., replace sensors, actuators,
adjustments, calibrations
K.6 Validate repair
|
Cooperative Ethical Flexible (multiskilled) Good hygiene Meticulous |
Organized Patient Positive Attitude Reasoning Skills Responsible |
Safety conscious Sense of humor Willing to learn Willingness to help/train
others |
Basic
math/calculations/conversions
Listening skills
Mechanical knowledge and
hands-on skills for heavy-duty equipment
Oral communication skills
Problem solving
Reading comprehension for technical
manuals
Telephone skills
Air tools Breakout
boxes
Connector/Test adapters General
shop hand tools
Ground straps Load
tester
Logic probe Multimeters
Oscilloscope PC
Power tools Scan
tools
Torque wrench
Tagging trucks - infrared
technology
Electronic logbooks
Weight
Satellite communications -
sensors ECM OBD3
Emissions inspections
Alternative fuels
ITS (Intelligent Truck Systems) - smart highways
Replace mechanical components
with electronic and electrohydraulic components
Logistics
---
customer-- electronics that help coordinate business
---
government -- dual power
IKS (Intelligent Key System)
--
determines who drives, gates, time, down load
--
smart buttons
Panelists:
Bob Beatty, Manager,
Carolina Trucks & Equipment, Inc. Columbia, SC
Harry Byrd, Manager, Vehicle
Maintenance - Columbia District, US Postal Service, Columbia, SC
Mike Coley, Executive
Director, Technical Services, ASE, Herndon, VA
Duke Drinkard, Director of Maintenance, Southeastern
Freight Lines, Columbia, SC
John Fleure,
Manager, Maintenance Field Support Services, Ryder Truck Rental Miami, FL
Christopher P. Moran,
Service Training Instructor, Mack Trucks, Inc., Allentown, PA
Scott E. Nance,
Co-Coordinator, Carolina Breakdown Service, Cherryville, NC
Wally Stegall,
Technician, VES, Rock Hill, SC
Timothy Truesdell,
Automated Product Manager, SE Region, Eaton Corporation, Charlotte, NC
Larry Viner,
Technical Service Manager, Blanchard Machines, Columbia, SC
Terry Woodrow, District
Trainer, United Parcel Service, Charlotte, NC
Facilitator:
Louise C. Rhyne, Dean of
Learning Resources, York Technical College, Rock Hill, SC
Recorder/Coordinator:
Sylvia L. LaValle, CPS, Administrative
Specialist, York Technical College, Rock Hill, SC
DATE/LOCATION:
September 10 & 11, 1996
York Technical
College
452 S. Anderson
Road
Rock Hill, SC
29730