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CHRONOLOGICAL RESUME
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SUSAN M. JONES PO BOX 222 ROCK HILL, SC 29730 (803) 555-5555 sjones@home.com
OBJECTIVE To obtain a position as a General Office Clerk.
EDUCATION York Technical College Rock Hill, SC August 2005 - Present Associate in Business Degree, majoring in Office Systems Technology Relevant Courses: * Keyboarding * Professional Development * Office Accounting * Office Communications * Document Formatting * Office Simulation
COMPUTER SKILLS * Microsoft Word * Microsoft Excel * Microsoft Access * Microsoft PowerPoint * Type 50 wpm * 10-key calculator
EXPERIENCE K-Mart Rock Hill, SC August 2005 - Present Sales Associate/Cashier Duties: Provide highly effective training of new employees; courteously greet customers, assist customers with purchases, and resolve customer needs using professionalism and sensitivity; operate cash register, receive and dispense correct change, and properly balance out cash register; stock shelves; and general housekeeping duties.
Artistic Productions Charlotte, NC February 2005 – July 2005 Office Clerk (temporary) Duties: Typed letters, envelopes, labels, and invoices; made photocopies of documents; filed documents according to specific filing system; answered telephones and accurately relayed messages to staff; accurately input data into computer system; and made public relation calls to numerous businesses.
REFERENCES Available upon request.
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FUNCTIONAL RESUME
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SUSAN M. JONES PO BOX 222 ROCK HILL, SC 29730 (803) 555-5555 sjones@home.com
OBJECTIVETo obtain a position as a General Office Clerk.
SUMMARY OF QUALIFICATIONS* Excellent telephone communication skills. * Friendly, courteous, and articulate. * Extremely organized and detail-oriented.
RELEVANT EXPERIENCEOffice Experience* Typed letters, envelopes, labels, and invoices for publications office. * Made photocopies of documents; refilled paper and toner. * Familiar with use of 10-key calculator. * Ability to file documents according to a company’s specific filing system. * Correctly balanced personal checkbook and maintained home billing procedures. * Ability to receive and dispense correct change and properly balance out cash register.
Telephone and Communication Skills* Filled in as receptionist for Artistic Productions, handling a heavy load of incoming calls and accurately relaying messages to staff. * Provided highly effective training of new employees to maintain workflow efficiency. * Made over 100 public relations calls to businesses for Artistic Productions while building a reputation as a leader in the publications industry. * Effectively collaborated with other associates. * Administered procedures to resolve customer needs using professionalism and sensitivity. * Developed incentives and procedures for winning back customers from competitors.
Computer Knowledge* Accurately input 1,000 names and addresses into a specialized database. * Completed a course in Microsoft Word, Excel, Access, and PowerPoint. * Ability to type 50 wpm.
EDUCATION8/2005- Present York Technical College, Rock Hill, SC Associate in Business Degree, majoring in Office Systems Technology Relevant Courses: * Keyboarding * Office Communications * Professional Development * Document Formatting * Office Accounting * Office Simulation
WORK HISTORY8/2005-Present K-Mart, Rock Hill, SC Sales Associate/Cashier 2/2005-7/2005 Artistic Productions, Charlotte, NC Office Clerk (temporary)
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This page is maintained by the Career Services Office. Last updated: July 15, 2009