If you already have a library barcode and require the username and password for remote access, or are having difficulty accessing one of the databases or other electronic resources, please complete this form and someone will contact you within 24 hours Monday - Thursday (Requests after 3:00 pm on Friday, until noon on Monday may be delayed until Monday afternoon.)

If you have not set up your library account, click here to complete a library application.

*Name:        Phone Number:

Email Address:

[you must give us either a phone number or email address to get in touch with you]

*Student ID (CID)#           Library Barcode # 

  1. *Are you at the following URL http://www.yorktech.com/library/db_electronic_res_main.htm ?    

      Yes   No

    1. If no, please go to the URL listed above and try again.
    2. If yes, what is the name of the resource you are trying to log into?
      (i.e., NewsBank, Firstsearch, etc.) (list all that apply)
  2. What user name & password information are you using? ( Refer to the remote access hand out.)
  3. If problems persist complete the following:
    1. Date:            Time:
    2. Internet Service Provider: (i.e. Comporium, AOL, etc)
    3. Internet Software: (i.e. Internet Explorer, Netscape, etc.)

*Response Required

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